June 2, 2020

091 Case Acceptance and How Case Acceptance Affects Your Practice

Millennial Dentist Podcast

Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level.

Welcome to episode 91, where Dr. Sullivan and I are going to talk about an essential topic for dentistry – the fundamentals. Fundamentals help to move the practice along with and to assist in defining the next step in your business. This episode will focus on a topic we will have for our NEXT Seminar – Case Acceptance. We will talk about case acceptance and how this relates to your practice.

We talk about the many challenges we face as a dentist in 2020, such as challenging insurance companies, the corporate environment, direct consumer dentistry, the challenge of finding qualified staff. Many dentists are seeing a slow degradation on their practice, are working more hours or not feeling as professionally satisfied as a result of many of these challenges in our office. 

The core fundamentals have the biggest effect on your practice. The buy-in process is one of the most fundamental processes you can change to experience a significant improvement in your practice. We are simply not doing what it takes to diagnose better, then when we do diagnose, we don’t have a buy-in process for our patients. The buy-in process can be broken down into two simple steps:

  1. How do I handle patients who don’t fit traditional dentistry?
  2. How do I make it easy for my patients to afford procedures and dentistry they want?

We also need to remember the three basics that people won’t have work done: time, fear, and money. How are you addressing these principals in your practice, regardless of what type of practice you own?

Find out what elements you can put in place to enhance your patient experience and encourage patient buy-in with clinical diversity. How can you find out what types of clinical diversity your patients are asking for? Learn the steps involved in diagnosing what kinds of procedures and endo you can add to your practice to evolve to the next level you are looking for in your practice.

As always thanks so much for listening! If you like the show we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at  

Show Notes:

[01:57] The many challenges we face as a modern dentist.

[02:45] Just get down to case acceptance and stop listening to what others have to sell you for your practice. 

[02:55] The changes Dr. Sully has seen in his practice and how we move forward in this day and age of dentistry.

[04:27] Learning the clinical part is the easy part of dentistry. 

[05:18] Three reasons why people won’t have dental work done: time, fear and money.

[07:45] How Dr. Sully answered the time, fear and money practice.

[09:14] What types of clinical diversity are present in your practice?

[13:07] The roles technology fills in diverse clinical dentistry. 

[15:02] How to have a successful patient experience. 

[17:15] Be focused and start at square one with your patient.

[23:42] Core people on your team who are key players in your practice and need to show up for our seminar.

[28:59] If you are looking to fill in the missing pieces of your case acceptance practice, show up for our seminar.

[31:54] Learn how to have a practice which is more than “drill and fill” at our seminar.

Links and Resources:

NEXT Seminar

The Millennial Dentist Website

@Millennialdentist on Facebook

@MillennialDDS on Twitter

On Instagram 
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram

Dr. Sully’s website and blog

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